
Conversations that matter.
1:1 COACHING
If you’re looking for something tailored to your specific needs, 1:1 coaching might be the right step for you.
Identify your specific communication challenges.
Develop actionable strategies tailored to these challenges.
Develop critical reflection strategies for identifying and responding to future communication challenges.
Explore evidence from the science of conversation.
What to expect
There are two coaching offerings available. Individual Communication Development involves single coaching sessions that include discussing your experiences, identify causes of challenges, and providing solutions. Personalised Review of Communication in Clinical Practice is specifically designed for those in healthcare and involves creation of a bespoke coaching program, with direct observation and expert analysis of communication behaviours and personalised training materials to support development delivered across several sessions.
Individual communication development
This personalised one-hour online coaching session is designed for professionals facing specific communication challenges. Through expert guidance, you will identify the root causes of communication difficulties, explore evidence-based strategies, and develop practical solutions to enhance client interactions and teamwork.
This coaching approach is grounded in the science of conversation science. Before the session, participants complete a pre-session survey to provide details about past feedback or communication challenges and gain access to the online module "An Introduction to Communication". The session begins with a discussion of communication challenges, drawing on real-world experiences. Through structured reflection and strategy development, you will gain insights into the patterns of effective communication and practical ways to enhance your interactions with clients and within teams. After the session, you will receive a personalised summary outlining key challenges, actionable strategies, and links to relevant resources for continued learning.
Personalised review of communication in clinical practice
This one-to-one coaching program focuses on enhancing your communication skills through personalised, evidence-based training sessions. You will engage in close analysis of your own interactions, facilitated by an expert in communication. Through this process, you will explore effective practices in person-centred care, drawing on your own experiences as healthcare providers.
The coaching program begins with an initial assessment of your communication style using direct observations and/or recordings of your conversations. These are analysed by a communication expert to identify specific areas for improvement. Customised training materials, including video clips and transcripts, are developed based on this analysis to support focused coaching sessions.
Coaching sessions are tailored to your schedule and needs, typically conducted in one-hour sessions over a series of weeks. Each session includes a discussion of communication strategies backed by current research. You will receive personalised feedback and guidance on applying these strategies in your practice.
Meet your coach
Dr. Sarah J White, PhD, SFHEA
Conversation Analyst and Director of Bedside Manners Pty Ltd
As one of Australia's leading experts in conversation analysis, Sarah is dedicated to helping people enhance their conversations using the science of conversation. Sarah provides expert insight into how you communicate, ensuring that your receive truly personalised feedback.